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Apr 23, 2024
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BIS 430 Workflow Design and Management (3 credits)Hours: 3 classroom + 0 lab/studio
Prerequisite(s): Declared BIS minor, or certified business major or College of Informatics major or permission of the BIS department.
Taught: Variable, check with department
This course provides learners a managerial introduction to ideas pertaining to the analysis, design and management of both organizational and inter-organizational business processes. It focuses on workflow management issues at the individual, group and organizational levels. Business methodologies and practices from industry such as business process reengineering, customer relationship management, and supplier chain management are used to contextualize theoretical ideas pertaining to process analysis and workflow management. The relationship between process innovation methods and strategic business models is also explored and learners are exposed to software and optimization tools pertaining to process modeling and workflow simulation.
Repeatable: No
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