Hours: 3 classroom + 0 lab/studio Prerequisite(s):MGT 612 or consent of MBA director. Taught:Variable, check with department Managerial focus on quality in diverse organizations, encompassing customer focus, employee involvement, measurement, continuous improvement, and performance management within a Baldrige Award framework. Case analysis and/or term projects blend theory with practice. ♦
Add to Portfolio (opens a new window)
